PRIVACY POLICY

Goyantra.com (“Website”) and the mobile application for android and iOS (“Mobile Application”) hereinafter also referred to as “We” or “Us” or “Our” “It” collectively shall mean the website (Goyantra.com) is committed to safeguarding its users privacy (hereinafter “You” or “Your” or “User” shall mean any natural or legal person who has agreed to access the Website to avail the Services of Goyantra.com) accessing its website. This Privacy Policy is provided to familiarize You with the manner in which Goyantra.com collects, uses and discloses User information collected through the Website.

 

We believe that you have fully read, understood and accept the terms and conditions of this privacy policy subscribing to and/or beginning to participate in or using website. This Privacy Policy governs the manner in which Goyantra.com collects, uses, maintains and discloses information collected from users. The Policy applies to all information that Goyantra.com has about you and your account. If you do not agree to or wish to be bound by the terms and conditions of this privacy policy, please do not proceed further to use this website. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st August’ 2021.

 

Information about us as collectors of your data

Consera Business Consulting

E-mail: info@conseraconsulting.com

What we collect

We may collect the following information: 

  • Name;
  • Mobile Number;
  • Company Name;
  • Other information relevant to the placement of an order including but not limited to:
    • Your participation in any promotion sponsored by us;
    • Surveys that you complete through the Website or based on our request;
    • Information collected through “Cookies”;
    • Details of Your visits to Our Website, including but not limited to, location data, web logs and other communication data, whether this is required for Our own purposes or otherwise and the resources that You access whilst visiting Our Site.

In addition to the Personal Information, certain information may be collected from You at the time You visit the Website. This data may include:

  • IP address of Your server from where the Site is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), the operating system of Your system and the Site You last visited before visiting to Our Site, referring source which may have sent You to the Site;
  • The duration of Your stay on Our Site is also stored in the session along with the date and time of Your access;
  • The transactions that You either conduct with Us or with any third party through Our Site; And
  • Other information associated with the interaction of Your browser and the Website.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 

  • Internal record keeping: We may use the information to improve our services. We may periodically send promotional emails, SMSs and make voice calls about new products, special offers or other information which we think you may find interesting using the email address and mobile number which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, SMS, voice, fax or mail. We may use the information to customize the website according to your interests.
  • Security: We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We do not retain any information collected from you for any longer than is reasonably required by us for the purpose of our services or such period as may be required by applicable laws in India.
  • Disclosure: We may disclose to third party service providers certain personally identifiable information such as, name, email, mobile phone number, including device information, location and network carrier. These information are shared with third party service providers so that we can provide seamless service to you and perform behavioural analytics.
  • Advertising:com may, if you so choose, send direct advertisement mailers to you at the address given by you which could contain details of the products or services displayed on its Website or of any third party not associated with Goyantra.com. You have the option to opt-out of this direct or third party mailer by clicking at the unsubscribed link option attached to e-mail. Goyantra.com respects your privacy and if you do not want to receive e-mail or other communications from Goyantra.com.

Customer account/registration

If you create a customer account with us via our website/App, we will use the data you entered during registration (e.g. your name, your address, or your email address) exclusively for services leading up to your potential placement of an order or entering some other contractual relationship with us, to fulfill such orders or contracts, and to provide customer care (e.g. to provide you with an overview of your previous orders or to be able to offer you a wishlist function). We also store your IP address and the date and time of your registration. This data will not be transferred to third parties.

During the registration process, your consent will be obtained for this processing of your data, with reference made to this privacy policy. The data collected by us will be used exclusively to provide your customer account. 

You may revoke your prior consent to the processing of your personal data at any time. All you have to do is inform us that you are revoking your consent. The data previously collected will then be deleted as soon as processing is no longer necessary.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: 

  • Whenever you are asked to fill a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes; or
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@conseraconsulting.com.

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Contact

If you contact us via email or the contact form, the data you provide will be used for the purpose of processing your request. We must have this data in order to process and answer your inquiry; otherwise we will not be able to answer it in full or at all.

Your data will be deleted once we have fully answered your inquiry and there is no further legal obligation to store your data, such as if an order or contract resulted there from.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Undertaking

Consera undertakes not to disclose the information provided by the customer to any person unless such action is necessary to the extent required by law and for regulatory purposes. You may request details of personal information which we hold about you under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. A small fee will be payable. If you would like a copy of the information held on you please write to info@conseraconsulting.com. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.